Communication Essentials: Communication Effectiveness

Course Code: REL-ALL-0-CECE

Hours: 0.5

Type: Online Course

Content Expiration Date: 12/31/2030

Learning Objectives:
Determine your communication style and how it may help or hinder your conversations.
Recognize the communication patterns of others and become better at adapting to others’ communication styles.

Outline:

Section 1: Introduction

About This Course

Learning Objectives

Section 2: Communication Styles

Meet Andrea

Understanding Communication Styles

Communication Orientation

Review

Key Takeaways

Section 3: Adapting to Other People’s Communication Styles

Adapting Your Communication Style

Assessing Your Team’s Communication Styles

Key Takeaways

Section 4: Conclusion

Course Summary

Course Contributors

References

Subject Matter Expert: Chris Martin, BS, BA

Chris is a writer and editor at Relias. He holds a national safety and health credential from OSHA's Directorate of Training and Education.

Target Audience:
The target audience for this course is: General Staff; in the following settings: All Healthcare Settings.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.

To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.